Frequently Asked Questions

With whom can I contact in case of an emergency?

You can contact our University Physician (in the Health Center on Floor -2 at the Student Center) or our Security Center (Extension No: 9155) in case of an emergency.

Are the sessions confidential?

Our psychological counseling services are confidential. Your personal information or the information you share during the sessions are not disclosed to any other person without your permission. However, where there is a threat to life or physical safety either for you or others, such information can be disclosed. Nevertheless, even under such circumstances, the university will do its best to contact you before disclosing such information to any other person.

What is the cancellation/postponement policy?

If you need to cancel or postpone your appointment for a viable reason, you are expected to give at least 24 hours notice to your counselor by an e-mail.

How long does individual counseling process last?

There is an 8 session limit for each student. That can be shorter depending on the nature of the problem.
If psychiatric support or long term psychotherapy is needed, student is referred to outside resources such as clinics, private practices or hospitals.

How long does an individual counseling session take?

Each session lasts between 30 to 50 minutes.

How can apply to receive psychological counseling?

All visits are by appointment unless there is an emergency. You may make an appointment by using the ‘Psychological Counseling Appointment System’ in my.ozyegin.edu.tr.

How much does an individual counseling session cost?

Our psychological counseling services are offered free of charge.

Where is the Psychological Development Office located?

The Psychological Counseling Office is located on the Floor -3 of the Student Center on Çekmeköy Campus. You may find our psychological counselors in the following rooms: 3B03, 3B04, 3B05 and 3B06.

Who are eligible for psychological counseling services?

All current students of Özyeğin University are eligible to benefit from our psychological counseling services.