Objective 2: To preserve the satisfaction of students, faculty and all internal stakeholders at the highest level

Goal 3: To enrich the educational and social opportunities provided to the students

1. Level of Satisfaction Among Undergraduate Students
2. Level of Loyalty Among Undergraduate Students
3. Level of Satisfaction Among Graduate Students
4. Level of Loyalty Among Graduate Students
5. English Preparatory Program One Year Attrition Rate
6. English Preparatory Program Two Year Attrition Rate
7. Undergraduate First Year Attrition Rate
8. Undergraduate Second Year Attrition Rate
9. Undergraduate Third Year Attrition Rate
10. Undergraduate Fourth Year Attrition Rate
11. Undergraduate Fifth Year Attrition Rate
12. English Preparatory Program First Two Years International Students Attrition Rate
13. Undergraduate First Five Years International Attrition Rate
14. Level of Loyalty Among Graduates

Goal 4:  To offer a secure and cooperative environment to the faculty.

1. Level of Satisfaction Among Faculty
2. Level of Loyalty Among Faculty
3. Number of Faculty Left
4. Number of Faculty Left Whose Leave Was Not Desired
5. Number of Faculty Left Whose Leave Was Not Desired and Who Has Left Because of Dissatisfactions That Could be resolved

Goal 5:  To improve the opportunities offered to the administrative staff.

1. Level of Satisfaction Among Administrative Staff
2. Level of Loyalty Among Administrative Staff
3. Number of Administrative Staff Who Has Left
4. Number of Administrative Staff Left Whose Leave Was Not Desired
5. Number of Administrative Staff Left Whose Leave Was Not Desired and Who Has Left Because of Dissatisfactions That Could Have Been Resolved